How LiveChat Increased Email Engagement 360%

Duration: 60 minutes

In this webinar, you’ll learn how LiveChat improved click rates from an average of 2% to 9.18% after moving from email blasts to customer journey automation.

You’ll get a behind the scenes look at five automation journeys delivering results for LiveChat, including:

  • Lead generation journey offering personalized, irresistible content
  • Sales follow-up journey triggering after a sales-oriented chat
  • Support journey sharing helpful insights on specific pain points for users
  • Onboarding journey converting free trialists into paying customers
  • Net Promoter Score survey gathering user feedback and reviews from happy customers
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